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Key Account Management and the Relationship Lifecycle: Towards a Framework for Collaboration
(American University of Sharjah, 2013-06-12)
This paper examines the strategic drivers of effective key account management (KAM) and their integration into the relationship lifecycle. Previous KAM initiatives have tended to be focused on the sellers' perspective, ...
The Internet Dilemma: An Exploratory Study of Luxury Firms' Usage of Internet-Based Technologies
(Elsevier, 2018-03)
Surprisingly, there exists a paucity of research examining the adoption of Internet-based technologies by luxury firms. This represents a major shortcoming in our understanding of how luxury firms maintain the image of ...
Expatriate time to proficiency: individual antecedents and the moderating effect of home country
(Emerald Insight, 2019-09-09)
The purpose of this paper is to examine the direct impact of individual variables (cultural openness, social orientation, willingness to communicate, confidence in own technical abilities, active stress resistance, prior ...