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dc.contributor.advisorIzwaini, Sattar
dc.contributor.authorAlshehhi, Turath Abdulla
dc.date.accessioned2014-03-31T06:38:44Z
dc.date.available2014-03-31T06:38:44Z
dc.date.issued2014-03
dc.identifier.other29.232-2014.01
dc.identifier.urihttp://hdl.handle.net/11073/6071
dc.descriptionA Master of Arts thesis in Translation and Interpreting (English/Arabic/English) by Turath Abdulla Alshehhi entitled, "Arabicization of IT Service Management Terminology (ITSM): Introduction to ITIL as a Case Study," March 2014. Thesis advisor is Dr. Sattar Izwaini. Available are both hard and soft copies of the thesis.en_US
dc.description.abstractAs a result of continuous advancements in the field of Information Technology (IT), many concepts are being introduced. Given that most renderings focused on subfields including: web technologies, applications, and other various IT subjects, less attempts are made within new interdisciplinary sub-fields. Specifically, within IT Service Management (ITSM), consistent terminology has been established in many languages such as English and Dutch. However, for Arabic language, keeping up with this newly introduced field is tardily progressing. This study aims to investigate ITSM arabicized terminology using the book Introduction to ITIL and the edited Arabic version, أساسيات إدارة خدمة تقنية المعلومات المستندة على آيتيل )مكتبة البنية التحتية لتقنية المعلومات (ITIL), as a case study to answer questions around the translation strategies adopted to deal with ITSM terminology, the most frequently used strategies, and how are the problematic aspects of ITSM terms dealt with? The selection of terms is based on frequency of occurrences. Terms are studied at a lexical level and translation strategies are identified. The findings of this study are presented in terms of a general discussion of translation strategies within which variations are found. Mainly, calque is found as the most used strategy while other strategies included: literal, modulation, borrowing, explicitation, omission, and expanding. A combination of more than one strategy and multiplicity of Arabic suggested terms are also found. In dealing with abbreviations, omission is mostly used. Considering the importance of this newly found field, it is vital for more arabicization initiatives to be held. Standardization of ITSM terminology is also crucial, leading to the unification of terms and concepts among languages. The existing Arabic version of the book needs to be revised before republication.en_US
dc.description.sponsorshipCollege of Arts and Sciencesen_US
dc.description.sponsorshipDepartment of Arabic and Translation Studiesen_US
dc.language.isoen_USen_US
dc.relation.ispartofseriesMaster of Arts in English/Arabic/English Translation and Interpreting (MATI)en_US
dc.relation.ispartofseriesAmerican University of Sharjah Student Worken_US
dc.subjectarabicizationen_US
dc.subjectterminologyen_US
dc.subjectITSMen_US
dc.subjectITILen_US
dc.subjecttranslation strategiesen_US
dc.subjectterm formationen_US
dc.subjectLSPen_US
dc.subject.lcshInformation technologyen_US
dc.subject.lcshTerminologyen_US
dc.subject.lcshEnglish languageen_US
dc.subject.lcshTechnical Englishen_US
dc.subject.lcshTranslating into Arabicen_US
dc.subject.lcshArabic languageen_US
dc.subject.lcshTechnical Arabicen_US
dc.subject.lcshIT infrastructure libraryen_US
dc.titleArabicization of IT Service Management Terminology (ITSM): Introduction to ITIL as a Case Studyen_US
dc.typeThesisen_US


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